Have you ever had the feeling that services nickel and dime you? In earlier years, it was common for me to receive a trim for my bangs for free at my regular hairdresser. Nowadays, I am charged for that small service. When we drove up to the gas station years ago, a friendly employee came out and cleaned the windows while we were waiting for him to fill our car with gas. Nowadays, we might not even see an employee. I am sure you can think of many more examples of excellent customer service and small courtesies that make the difference. In the pet sitting industry, you find the same thing. Have you ever looked at service offerings where you can add on services? Suddenly you find yourself looking trough the pricelist as if you were reviewing a laundry list at the cleaners. Do you have to pay for small services like giving a pill to your pet or sprinkling food in your fish tank?
You can be sure, when you hire The Purrfect Nanny for your pet sitting services that those little acts of kindness are included in your basic fee. Yes, we will give your pet a pill for free. Yes, we will sprinkle food into your fish tank for free. Yes, we don’t mind feeding your bird while we take care of your other pets for free. At The Purrfect Nanny, we understand the importance of excellent customer service and small courtesies that make the difference.
Check out our next BLOG about “what makes us stand out from the competiton”
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